The aim of this article is to show how we count user licenses and give you an idea of how many licenses you'll need within your KleverKey organization.
It's comparable to a highway where many cars drive next to each other.
The important question you have to ask yourself:
How many users are using my KleverKey solution in parallel
In the picture below you see different users:
- White user: A permanent permission is assigned to this user. This user will consume one user license during the whole time
- Gray user: This user gets a time profile for week 1+2. The permission of this user will expire after week 2. You'll need to have free user license during week 1 + 2 for this user.
- Blue user: This user will need a license for week 3+4. Since the license of the gray user will be free after week 2, you won't need an additional license. This could be a situation in a hotel application where you have different guests but no overlapping reservations.
Example 1: Office
Normally, you'll have many white users with permanent permissions and some temporary users like the blue.
- 24 user licenses for your 24 employees (each with a permanent permission)
- 5 user licenses for flexible assignments like shown with the yellow or red user. This could be cleaning stuff, courier service or similar
In total, you'll need set 29 user licenses in your subscription. You'll pay for 29 users on a monthly basis.
Example 2: Hotel
You boutique hotel has one main entrance and 8 hotel rooms for your guests. Since your guest won't use the room at the same time, you would only need one user license for each room. A perfect example is the red and blue user in the picture above. The user licenses of the red user will be freed-up after week 2 and could be used by the blue user in week 3+4.
Caution: In case of overlapping permissions, you'll need more licenses. A user license will be required at the time you grant the permission (even if the permission is valid in the future).
Normally, you'll need some additional user licenses (let's say 3) for cleaning stuff and the hotel owner with permanent permissions.
In total, you'll need 8+3 = 11 user licenses.
Hint: If the hotel room is booked by a family, you'll send the digital key to the the person who booked the room. If the other adult also needs access to the room, he/she could sign-in on his smartphone with the same account (E-Mail) of the other person. This user account will then have two smartphones assigned which is totally ok for us. It's not required to use two user licenses in that case.