Support KleverKey

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Activity overview

Latest activity by Support KleverKey
  • Support KleverKey created an article,

    Release 2022-01-10

    Fixed wrong firmware update information on dashboard bug

  • Support KleverKey created an article,

    Error Codes KleverKey Locking Components

    This article describes possible error codes for the cylinder KK2120, door handle KK2172, door fitting KK2174, card reader KK2132 and KK2124. Function Signal akustisch Erläuterung Memory/config...

  • Support KleverKey created an article,

    Add ISO14443A card or Swisspass

    The aim of this article is to show how you can add a smartcard ISO14443A (e.g. credit card) or a Swisspass as a keycard for your lock.    Add smartcard ISO14443A Important: Not all ISO14443A smartc...

  • Support KleverKey created an article,

    Add a KleverKey smartcard / keyfob to Organisation

    This article shows how to add a KleverKey smartcard to the organization and then assign it to a user. How to add your own smartcard (e.g. credit card, e-ID or SwissPass) to your account is explaine...

  • Support KleverKey created an article,

    KleverKey Lock QR-Code lost

    This article shows how to add a lock to an organization when the QR code on the lock packaging is no longer found. Cylinder Open the battery compartment (see battery change mode) Read lock ID (mar...

  • Support KleverKey created an article,

    KleverKey Smartcard QR Code lost - What now?

    This article shows how to add a KleverKey smartcard to the system in case the QR code is lost. You will need a cell phone that can read NFC tags. (Make sure that this function is also activated). Y...

  • Support KleverKey created an article,

    Release 2021-12-14

    New unified user management including standard users, managed users, guests and administrators (show details) New device limit per user (only 1 smartphone, 1 smart card and 1 browser is allowed)

  • Support KleverKey created an article,

    User management

    This article describes how to manage different users in an organization. Log in to the KleverKey portal as an administrator and go to "Organization" and "Users" (link). There are four different us...

  • Support KleverKey created an article,

    Release 2021-11-23

    Battery level is now displayed as "Good", "Low", "Very low" and "Empty" instead of percentage BLE and WiFi RSSI is cleared when a gateway or lock disconnects  

  • Support KleverKey created an article,

    Possible problems when opening locks with KleverKey App

    This article describes possible solutions if opening a KleverKey lock with the KleverKey App causes problems. (1) The authorization appears inactive in the keychain, although I am standing close to...