Thomas

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  • KleverKey Schlösser und Gateway aus Organisation entfernen vor Rücksendung

    Bevor KleverKey Schlösser und Gateways an KleverKey retourniert werden, sollten diese aus der Organisation entfernt werden. Gehen Sie dazu wie folgt vor: Alle Berechtigungen auf den Schlössern ent...

  • Release 2023-12-08

    Organization events can be hidden (new action in roles) Improvements in the Getting-Started Wizard Fixed a problem that caused timeouts when loading events Various improvements and corrections

  • Known Issue: Time changeover is not adopted immediately for all locks

    A known issue can cause that the time changeover is not immediately automatic on all locks. It can therefore take between 0-5 days for the regular update of the time on the lock to take over the ch...

  • Release 2023-10-02

    Fixed a bug that prevented SMS delivery to recipients in the USA Improvement of search function in the view: Hardware->Locks->Permissions Small Improvements

  • Mounting Instructions

    Here you will find all links to the installation instructions of the KleverKey locks, readers and gateway. Important: Before mounting the locks on the door, we recommend a function test after the l...

  • Update Payment Data

    This article describes how to update the payment data of the KleverKey subscription. To do this, the administrator must log into the portal at: portal.kleverkey.com and open the Organisation/Subscr...

  • Synchronize permission manually

    This article describes how to manually synchronize a permission. Log in as admin at portal.kleverkey.com Switch to Organization -> Permissions Optional: set filter "Synchronized: No" Right click o...

  • KleverKey Door Cylinder Firmware v1.7.1

    "We're constantly working to improve your KleverKey experience, here's a summary of what has changed" Fixes Activate office mode with smartcards on newer cylinders Caution: The firmware ...

  • Operation of KleverKey Locks

    The following article shows the functionality (operation) of the various KleverKey locks by means of videos: Knob Cylinder KK2120 Door handle KK2172 with standard mortise lock Door handle/fitting ...

  • Removing knob from cylinder housing

    This article shows how to remove the electronic Kanuf or the mechanical knob from the cylinder housing if it is not installed in the door. Cylinder housing not mounted in door Using a small screwd...