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Activity overview

Latest activity by Thomas
  • Thomas created an article,

    Release 2023-12-08

    Organization events can be hidden (new action in roles) Improvements in the Getting-Started Wizard Fixed a problem that caused timeouts when loading events Various improvements and corrections

  • Thomas created an article,

    Known Issue: Time changeover is not adopted immediately for all locks

    A known issue can cause that the time changeover is not immediately automatic on all locks. It can therefore take between 0-5 days for the regular update of the time on the lock to take over the ch...

  • Thomas created an article,

    Android 14 bug prevents login to KleverKey app

    A bug in the new Android 14 release may cause problems when logging into the KleverKey app. The reason for this is an error with the forwarding of the login information from the browser back to the...

  • Thomas created an article,

    Release 2023-10-02

    Fixed a bug that prevented SMS delivery to recipients in the USA Improvement of search function in the view: Hardware->Locks->Permissions Small Improvements

  • Thomas created an article,

    Mounting Instructions

    Here you will find all links to the installation instructions of the KleverKey locks, readers and gateway. Important: Before mounting the locks on the door, we recommend a function test after the l...

  • Thomas created an article,

    Release 2023-08-28

    various improvements

  • Thomas created an article,

    Update Payment Data

    This article describes how to update the payment data of the KleverKey subscription. To do this, the administrator must log into the portal at: and open the Organisation/Subscr...

  • Thomas created an article,

    Synchronize permission manually

    This article describes how to manually synchronize a permission. Log in as admin at Switch to Organization -> Permissions Optional: set filter "Synchronized: No" Right click o...

  • Thomas created an article,

    KleverKey Door Cylinder Firmware v1.7.1

    "We're constantly working to improve your KleverKey experience, here's a summary of what has changed" Fixes Activate office mode with smartcards on newer cylinders Caution: The firmware ...

  • Thomas created an article,

    Operation of KleverKey Locks

    The following article shows the functionality (operation) of the various KleverKey locks by means of videos: Knob Cylinder KK2120 Door handle KK2172 with standard mortise lock Door handle/fitting ...