Thomas
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Activity overview
Latest activity by Thomas-
Thomas created an article,
Release 2024-08-26
Information regarding associated organization added to e-mail notifications (important for administrators of multiple organizations) Admin can be notified if a user within the organization changes...
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Thomas created an article,
Release 2024-07-09
Admin can define the name of the person who appears in the title of the email for invitations and guest accesses (Link) Corrections Cloud API (endpoint GET Users provides info on access group) ...
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Thomas created an article,
Prepare lock/reader for return
Before a lock is returned to KleverKey, all authorizations must be removed and the lock or reader must be removed from the account. Attention: Before removing from the organization, the lock must b...
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Thomas created an article,
Release 2024-05-01
Improve Gateway Setup for new KleverKey iOS App 2.0 Corrections in API documentation Various improvements and corrections
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Thomas created an article,
KleverKey KK2150 Reader Firmware v1.9.1
"We're constantly working to improve your KleverKey experience, here's a summary of what has changed" Fixes Bug-Fix in communication with security module Attention: Updating the firmwa...
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Thomas created an article,
Import über Excel
Um bestehende Benutzer zu importieren, kann KleverKey Support nach vorheriger Absprache dies über ein Excel-File automatisieren: Download Template Dazu muss das untenstehende Template (Tab "Import"...
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Thomas created an article,
Door handle KK2172 or door fitting KK2174 pushes "into the void" after activation
If the lock flashes green after authorization using a card, chip or smartphone, a noise is heard and you then press "into the void", the following steps can remedy the situation. In these cases, th...
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Thomas created an article,
KleverKey Schlösser und Gateway aus Organisation entfernen vor Rücksendung
Bevor KleverKey Schlösser und Gateways an KleverKey retourniert werden, sollten diese aus der Organisation entfernt werden. Gehen Sie dazu wie folgt vor: Alle Berechtigungen auf den Schlössern ent...
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Thomas created an article,
Release 2023-12-08
Organization events can be hidden (new action in roles) Improvements in the Getting-Started Wizard Fixed a problem that caused timeouts when loading events Various improvements and corrections
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Thomas created an article,
Known Issue: Time changeover is not adopted immediately for all locks
A known issue can cause that the time changeover is not immediately automatic on all locks. It can therefore take between 0-5 days for the regular update of the time on the lock to take over the ch...