User Billing

The KleverKey system automatically generates an invoice on the first of each month, including a report for the previous month.

Calculation of the subscription fee

The subscription fee is calculated as described below:

• Various subscriptions are available: Professional, Community (only for non-profit, associations)
• Each day is charged individually (see example, positions 1-31)
• The authorizations of a user that are valid (=usable) on that day are decisive
• The authorization is valid if the user could open the door(s) with the authorization
• The authorization is also charged if the user does not use it to open a door. The number of openings is therefore not relevant (whether 0, 1 or 100 times)
• A volume discount is granted per day if the number of valid authorizations exceeds a certain limit (see items 27 and 28)
• The total amount (= sum of all days in a month) is debited directly via credit card or SEPA direct debit mandate.
• The invoice and the user report can be viewed at any time via the portal.

Example:

A possible volume discount is calculated for each day. In this example, the volume discount (from 30 users) is not reached on 28.10.2024 and therefore a higher unit price per user is calculated.

Billing is then conveniently done via the stored credit card, SEPA direct debit or invoice (only on request).

User report

In addition to your invoice, you will receive a detailed user report showing which users were paid for and on which days. The user report can be accessed in PDF form via the portal under Organization --> Subscription.

If you have any questions, please do not hesitate to contact us.