Information: Error in billing for KleverKey subscription February 2025

An error occurred in the automatic billing of the KleverKey subscription (February 2025) and the bill was created three times.
We will issue a credit note in the coming days for the amount of the two overbilled invoices.
If a credit card or SEPA direct debit has been set up as the means of payment, we will refund the overcharged amount shortly.
If you pay by invoice, please only pay the amount once (use the invoice with the lowest invoice number as a reference).

We apologize for the inconvenience caused and thank you for your understanding.

Update 1.3.25:

If a credit card is stored in your account, the following has already been arranged:

- Invoice 1 (lowest invoice number): This invoice appears as paid with a charge to your credit card

- Invoice 2+3 (additional invoices): The credit card charge has been refunded and a credit note has been applied to these invoices. The invoices thus also appear as paid.

You can find an overview of your invoices in the KleverKey portal: Subscription