Synchronize permission manually

This article describes how to manually synchronize a permission.

• Log in as admin at portal.kleverkey.com
• Switch to Organization -> Permissions
• Optional: set filter "Synchronized: No"
• Right click on the three dots of the permission that should be resynchronized and select "Show details".
• Select "Restart synchronization"
• The permission will be synchronized if the lock is online

Manual resetting of the synchronization may be necessary if a lock is offline for a longer period of time. Between the automatic synchronization attempts, the waiting time is continuously increased, which can then lead to delayed synchronizations.