Change invoice recipient

Invoices for your KleverKey subscription are sent to the person stored in the payment details. This is how you change the recipient, the billing address or the reference shown on the invoice.

Requirement: You are an administrator of your organisation in the KleverKey portal.

Step by step

1. Sign in to the KleverKey portal.
2. Click Organization at the top right and select Subscriptions.
3. Next to «Payment details», click Update payment details.

4. Recipient: Change the first name, last name and email. Invoices will be sent to this email address from now on.
5. Billing address: Check the customer type, address and country.
   • Business customers also enter the company name and the UID (CH) or VAT ID (DE, AT) and click Validate. Companies from the EU then automatically receive the invoice under the reverse charge procedure.
   • Clubs, associations, non-profit organisations and private customers choose the second option.
   • Under Reference you can enter e.g. a cost centre or purchase order number. It appears on the invoice.
6. Click Save.

Good to know

• The change applies from the next invoice. Invoices already issued remain unchanged.
• You can find all previous invoices on the same page under Invoices. More: Download invoice and user report
• To change the credit card, use Update credit card on the same page.